o offshoring, you generally get exactly what you pay fo

 

                                                     

When it comes to offshoring, you generally get exactly what you pay for, and the service levels may no tincona.com t live up to business needs or expectations. If providers are overseas it can also prove challenging to support and deal with issues quickly. The offshoring model may appear cost effective at the outset, but if problems occur someone will typically have to travel to the offshoring country to resolve these problems, whic timesofamerica.info h results in unnecessary travel expensive and long downtime, which for certain mission critical IT areas such as the database is not acceptable and could cripple the business.

“To deliver appropriate services to local companies, it is typically best to have a local outsourcing provider who will understand this culture and way of doing business and thus will deliver timevinger.org better quality of service” Gerrit-Jan Albers, Service Delivery Manager at RDB Consulting

As a result of these and other factors, the overseas outsourcing and offshoring trend has started to reverse, and organisations are once again looking for local outsource providers to deliver, particularly with regard to mission critical IT services such as database and operating system support. Local providers understand local conditions, needs and ways of doing business, and have a cultural affinity that makes doing business a far smoother process.

Having a local provider also ensures that onsite support can take place for faster response and more effective problem resolution. As much as technology has evolved, a face-to-face presence makes achieving clarity on problems and issues far easier, and these onsite resources can also be involved in projects from the start, from architecture through to support and maintenance, ultimately delivering superior service levels.

                                       

For local outsourcing providers, the best way to ensure customer retention and prevent clients from migrating overseas or offshore is to differentiate services. Pricing is important, but guaranteed uptime, proactive services and effective problem resolution are also vital. For organisations looking at outsourcing services, it pays to do your research. Offshoring and overseas outsourcing may seem like attractive options, particularly in terms of price, but the reality is often that a local provider will deliver better service for a very similar price, if not for less.

Comments

Post a Comment

Popular posts from this blog

collaboration with the Zambian Ministry of Health to

  today announced a collaboration with the Zambian Ministry of Health to provide citizens with improved access to 200 lifesaving drugs. Supported by the World Bank, the Department for Int thehappyworld.org ernational Development, UNICEF and London Business School, Zambia’s Medical Stores Limited (MSL) will deploy a new medical supply chain pilot project using sophisticated analytics and mobile technologies to better manage medicine inventory and delivery. The public health sector in Zambia registers 100,000 deaths annually due to preventable and treatable diseases. The goal of the medicine supply chain man thehelloamerica.com agement project is to save more lives by making medicine widely thesecretoftime.net available when and where it’s needed. The Ministry of Health is introducing innovative technology to manage a scalable supply chain and control the usage, supply, availability and access to essential medicine within the Zambian health sector....
Read more

They don’t have water to drink and proper

  THE Minister of Agriculture and Rural Development, Audu Ogbeh, has said exposing domestic cattle to long find treks, affects their milk production. The minister who said this while fielding questions from journalists in Abuja, also added that lack of food and water also affect the health of cattle and how much milk it can produce. “To deal with the question of cattle, which represents 7% of GDP, and yet a cow walks from Adamawa to Lagos and losses 40% of its weight. “The Nigerian cow gives you one be house er bottle of milk per day and cows in Europe are producing 40 litres. “The reason is simple: our cows walk too much. They don’t have water to drink and proper grass to eat. It is not just any business kind of grass,” the minister explained. He noted that, due to lack of storage facilities, tranportation and good linked roads, most famers lose their produce. “We lose a lot of what we grow to post-harvest catastrophes like lack of storage, transportation...
Read more

Just as it was a long time ago

  - means of transportation have evolved and are changing all over the world - we now need more healthy and americandailyjournal active people in the world   Warriors of the Health Hurdles is the perfect book for those looking to take control of their health and live healthier lives. It tells the story of how this change has happened and how we have changed over the past few decades. It is filled with step-by-step plans that can help anyone reach their goals. If you're looking to take control of your health, this is the book for you! - Fitness has since become an important part of our overall health and well-being  - There are many ways to improve atechz your fitness and health, and there are still many things we can’t do about it   - You’ve now an opportunity to take the most advantage of the latest trends in health care - A book that covers the entire range of health services - Skills and tips to help you live life healthy no matter what!   If you’re looking f...
Read more